Showing posts with label catterick service station. Show all posts
Showing posts with label catterick service station. Show all posts

Sunday, 26 April 2009

Service With a Smile


Jonny Chisholm watching the customers arrive.




It was time to have one of our cars serviced, and what better place to go than Catterick Service Station? www.catterickservicestation.co.uk
Remember my previous blog? I bought my second mid-life crisis from there.

Last Friday Sat Nav and I took both of our cars there. One for a service, and the other (my mid-life crisis) because it was screaming at me (the brakes that is) and no . . . it wasn't because of my driving!

We arranged to collect them later that day. Talk about the best laid plans!

We were almost ready to leave in the very smart courtesy car we'd been loaned; all we had to do was bottle feed the lamb. Now this might sound odd, but remember we live in the country and we were doing our neighbours a favour.

The little lamb had other ideas and despite Sat Nav's (and my) best attempts it refused to take the bottle, and wanted to play and mess about. There was no way we could get to the garage before it closed so I had to phone and explain. When Jill (service receptionist)finally stopped laughing at our little predicament, we arranged to collect the cars on Saturday morning. I am happy to report that Saturday morning little lamb was ready for breakfast and guzzled it without any problems ;-)

I know I keep telling you how great the staff are at this garage, but I'm going to tell you again. You are made so welcome, and nothing is a trouble to them. You can't beat good service, which is exactly what you get here, and it's always delivered with a smile.

Check them out - you won't be disappointed.

Tuesday, 17 February 2009

Mid-life crisis?

Last week a series of events lead me to test drive a Mercedes SLK.
I had been looking to buy a Merc for a while, but sometimes I get put off by car salesmen who fuss over you just so that you will buy a car regardless of whether it's suitable, and especially when two women are involved with no man to check under the bonnet, and kick the tyres.

When I saw this car advertised in the local newspaper I thought I would go along and have a look. The car was right up my street, Sat Nav liked it too, which was a bonus. The garage selling it was a family run garage, mother, father and two sons, and that appealed to us. From the start I was treated with respect, and wasn't pushed to buy anything at all.

Mark, (one of the sons) whom I had spoken to on the telephone was busy with customers when we arrived at the garage, so Jonny (other son) took me for a test drive. Although he did offer us the keys to take the car ourselves. That impressed me, although we didn't take up his offer.

We had travelled a few miles and were heading into a small village when a motorhome shot out of a junction in front of us; not exactly an emergency, thank goodness. A little further along a car overtook a bus, both coming towards us and nearly wiped us out. It was an extraordinary experience to say the least. Jonny's face turned white. After all I was driving a car that I wasn't used to! I looked at him and said, 'Well the brakes work!' and carried on.

I didn't really need time to think about buying this fabulous car, but Jonny said, 'Have a think about it, and let us know.'

I highly recommend this garage www.catterickservicestation.co.uk They are polite, courteous, and not at all pushy.

I am absolutely delighted with my car. It was delivered yesterday, and it sparkled! I don't care that it's not brand new - it's new to me. I have had sports convertibles in the past, and thought I'd got over it. Am I having a mid-life crisis?

One thing did come to mind . . . last week after the test drive I had tingling pains in my feet. I couldn't tell why that was. Last night I had the same tingling, and decided that it must be due to my new driving position. It's funny how a change in posture can cause so much pain! But I'm sure I'll get used to it ;-)